Although this looks intriguing, my experience with Ring products is that they work about 75% of the time on our two cameras. And the problems are definitely with Ring, not our network - as sometimes our iPhone / iPad won't connect, but an Android device right next to it on the same network will connect just fine to the video. Occasionally it is the other way around, but sometimes nothing will connect to the Ring camera even though my home network is up and working fine. That's annoying for video alerts... but for a home alarm, I don't think I would trust them based on my experience with our Ring cameras.
Quiet Open allows you to bypass an armed sensor simply by touching it. For example, if your system is armed, but you want to check the weather outside, you can press the sensor, and open your door. While I’ve heard only praise for this feature, my initial reaction was that it seems like a security flaw. Your teenagers, for example, can press the sensor and sneak out. Furthermore, there is no identification tied to using the feature. For example, it won’t say, “Rose bypassed the sensor.” Fortunately, you can turn this feature off if you’re concerned.
Aside from the app and the keypad, there isn’t currently another way to set the system. In comparison, Nest’s system can be set via key fobs, which are quicker and easier than punching in PIN codes or opening an app, or voice through the Google Assistant. Ring says that integration with Alexa will come down the road, but it is not available at this time.
Installing the keypad was simply a matter of plugging it in and waiting a few seconds for it to be recognized. I gave it a name and a location, used the included mounting screws to hang the mounting plate on a wall, snapped the keypad into place, created an Access Code for arming and disarming the system, and was done. Installing the motion sensor was just as easy: I removed the battery tape and waited a few seconds for it to be added to the app. I gave it a location and a name, used the double-sided tape to mount it to a wall, and tested the sensor. To install the Z-Wave range extender, I plugged it into a wall outlet between the base station and the motion sensor (the farthest device from the base station), named it, and assigned it to a room. The entire installation took around 20 minutes.
The keypad measures 0.91 by 5.87 by 3.94 inches (HWD) and has numeric keypad buttons (0-9). It also has an X button and a button with a check mark on it: pressing and holding both of these buttons puts the system into Panic mode, which sounds the siren and sends an alert to the professional monitoring service so that police can be dispatched. To the right of the numeric keypad is a round dial with three buttons for putting the system in Home, Away, and Disarm mode, but you'll first have to enter your unique access code. Other LEDs include network and battery indicators, and a faulted sensor LED that tells you if a sensor is open before you arm the system.
System is very responsive and mobile alerts are sent in real time. If the alarm goes off, you will get a mobile alert from the app with information about the actual sensor tripped; this app alert will be followed a few seconds later by a phone call from a representative checking on your well being. They will ask you for your “safe word” and if you cannot give the correct one they will dispatch a police officer. I also noticed if you cancel quickly enough with the app then they will not call you; I once cancelled after a few seconds through the app and the phone call came in, but before it could be answered it was already disconnected - which was great, no need to explain myself.
The Nest Secure and Ring Alarm each clearly have their advantages. The Nest comes out ahead in certain factors, most notably its Works with Nest program that provides easy integration with the broader smart home. But the price point of the Ring system is far more attractive, particularly for those who are just starting to build their smart home. If your priority is smart home integration, Nest may be the better option. But if a more affordable base price — and more components included in that base price — is what you’re after, you can’t beat the Ring.
I agree! This was a great comparison article for me and timely. A neighbor of ours just recently got robbed and led us to upgrade our basic home security features. I am curious if this article will be updated once Abode Iota is launched. I like the al a carte of monitoring with Abode and may end up getting nest outdoor camera with Abode. Thank you again!
The next step is camera placement, and Arlo Pro offers a few options. It can sit on a flat surface, stick directly to a metal surface (magnetic), or you can use the included plate to mount it to a wall. While you can place Arlo inside or out, the camera’s power cord that ships with the package is not weatherproof so plan to use battery power when placing the camera outside. If you’re willing to spend an extra $25, you can also buy the weather-resistant outdoor power adapter (VMA4900) that works with Arlo Pro, Arlo Pro 2, and Arlo Go. Finally, they also sell an $80 solar panel. The panel works with Arlo Pro, Pro 2, and Go, and can power one camera continuously. Keep in mind, however, that the solar panel only powers the camera. It does not charge the camera’s battery.
The device’s design causes another issue. In theory, each clip cable needs to be screwed in. I’ve heard others claim this is for security reasons, making the device harder to steal. But I don’t see how this could be true. It’s not hard to walk up and unscrew the camera from the cord and walk away with it. The camera attaches to the base using a magnet, and it connects to the power adapter using a cord that you simply push and twist to disconnect.
There is currently no support for controlling the system with voice commands, but it should come as no surprise that Ring is developing an Alexa skill. Once you can arm your security system using a voice command, you won’t want to do it any other way (disarming it that way is whole other question). Harris was slightly more circumspect about supporting Google Assistant. “We remain committed to being open to all of the different pieces that are important to our customers. We’ll continue to march down the path of trying to support everything we can.” I got a similar answer when I asked about support for Apple’s HomeKit technology: “We’ve given it a lot of time. Again, we remain focused on bringing HomeKit support across the product line, but it won’t be available at launch with the Alarm products specifically.”
Arlo Smart also adds the ability to use Activity Zones even when your cameras are unplugged; however, if you choose to keep your Arlo Pro 2 indoors and plugged-in, you will have Activity Zones for free. Either way, you can select up to three zones for Arlo to monitor. If activity is detected in one of your zones, you’ll receive an alert. Activity that occurs outside of your set zone will be ignored.
Where abode Wins: abode offers free cloud storage, and they offer the widest range of equipment including glass break and flood sensors which are viewed as essential home security devices. Also, abode uses an open platform allowing more third-party integrations via Z-Wave and Zigbee backed by their CUE automation engine. It’s true that Ring offers Z-Wave and Zigbee too, but details on compatible products are still scarce. Fourth, abode has more home security experience than Nest and Ring.
And that is its job, to keep the camera charged. However, I noticed during testing that it does charge the battery too. When I installed the camera, the battery level was at 40%. Soon after connecting the solar panel, that percentage jumped to 50%. The next day it rained, and the percentage climbed from 50 to 52%. Day three was overcast, and yet the battery level crept up to 56%. Day 4 was a beautiful sunny day, and the battery level jumped to 78%. By the end of day 4, I was at 100%.
With the Spotlight Cam Battery ($199), Ring continues to grow to its already impressive stable of home security devices. This battery-powered outdoor security camera is completely wireless and offers motion detection with triggered recording and compatibility with IFTTT and other smart home devices. As with other Ring products such as the Video Doorbell Pro and Floodlight Cam, you have to subscribe to one of the company's cloud plans to view recorded video, and it doesn't offer pre-buffered recording. But it's very easy to install and offers sharp 1080p video, making it a strong option for outdoor security cameras.
Ring provides 24 / 7 professional monitoring of the Alarm system through its Protect Plus service, which will automatically notify authorities and emergency services if there’s an intrusion or crisis detected. The service will alert you and other emergency contacts you set via phone and then dispatch emergency personnel as needed. Though the Ring Alarm will provide push notifications to your mobile device without the additional monitoring service, having the service ensures that emergency services are deployed automatically whether you see the push notifications or not.
This has to be some of the worst customer service I have ever experienced. The web site is very slick, and the pre-sales information is very well prepared. The product does not work, and my Wi-Fi extender (that I bought just for this purpose) didn’t even get a usable signal from 15 feet away with no obstructions. So, after long chats (and waiting a LONG time to get someone on chat in the first place), I convinced them after several conversations to give me a refund… which never came. Three weeks after they received the product back, there was no refund. I went on chat to find out why, and TWO HOURS of chatting later (after their chat system kicked me out for inactivity while THEY looked up my information), they say a refund was issued, but refused to provide any email documentation stating such. This is absolutely unacceptable. I wish I had come to this site to look at these reviews before I wasted time and money on a product that doesn’t work, and which is supported by an incompetent support staff. RUN AWAY from this company! They pretty much stole $500 from me!
The Home mode monitors only sensors installed at entry points into the home but will ignore any motion or movement that occurs within the house itself. The home mode works great for a night setting, especially if people in your family are prone to moving throughout your home at night. Typically this movement would trip the sensors, but not in Home mode.
From what I understand, it’s not so much a matter of just buying a device, but also programming it to the exact frequency that matches your alarm system. (Which makes an interesting case for not using a security sign, but that’s another debate.) That said, a really good signal jammer can cost upwards of $1,000, and as CNET pointed out, they would still have to smash a window or break down your door. The guy who wants money for his addiction isn’t going to spend the money and effort needed to pull off a jamming heist. Of course, if you are a public figure or might be the target of a more complex attack, I would suggest looking into a wired alarm system.
Other Devices Image Sensor, Smart Switch, Extra Siren, Temperature, Humidity & Light Sensor, Water Leak Sensor, iota Smart Doorbell, Range Extender, Smart Deadbolt Lock (Nest x Yale) Video Doorbell (Pro, Elite, 2), Spotlight Cam, Floodlight Cam, Stick Up Cam, Chime, Chime Pro, Solar Panel, Solar Sign, Ring Beams, Smoke & CO Listener, First Alert Smoke/CO Alarm, Flood and Freeze Sensor Satellite Siren, Smart Switch, Yard Sign