Was Ring too quick to announce the launch of this new product? They have launched their security cameras without any bumps but they are being sued by ADT and halted by a judge from selling their security system until the court has reached a verdict (story here). ADT is claiming intellectual property violation. Since they are the largest company in the industry surely they want to slow down Ring anyway they can, and this is sure doing a number on them at the peak of their launch.
Ring offers access to a timeline-style feature where you can view events going back six months (if you are subscribed). From the timeline, you can sort through ring events, motion events, starred events, or live view events. From the web app, you can also sort by device so that you can separate your Spotlight Cam footage from footage captured by your other devices. Right now, the feature isn’t very advanced. Soon, Ring plans to completely revamp their mobile app.
Aside from the obvious value proposition, Ring’s big pitch for the Alarm system is its simplicity. Though it has all of the features necessary for a proper home security system – professional monitoring, battery and cellular backup for the event of a power loss – installing the Ring Alarm in my home took less than 20 minutes and involved following the app’s instructions to get the base station on my Wi-Fi network and register each included piece. Cleverly, Ring presets the included motion detector, contact sensor, and range extender to pair with the hub that’s in the box, so getting them set up is just a matter of pulling the battery tab to wake them up and waiting a moment for the app to find them.
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So what happens if an Alarm is triggered? If an event is detected, you will get an email and an instant push notification to your phone which you can swipe to open the Nest App. From the Nest App, you can see which sensor triggered the alarm, and you will be presented with two options: call the police or turn the alarm off. If you have a Nest Cam, you will be able to view footage from the event simultaneously. If you have multiple Nest Cams, you can swipe through to a view a live feed from all of your cameras. If you’re subscribed to Nest Aware, the Sightline feature will bookmark the event so next time you access your camera’s timeline, you’ll see a red bar. Tap on the red bar to review the footage of the event. Of course, while all of this is happening, your siren will sound.
I recently purchased the new Ring security system after owning the video doorbell for a while. I bought this system to allow me to ditch my system and service from a large national provider (42$ per month for monitoring vs 10$)! Firstly, I have been interested in this product and company since I saw Jaime Siminoff on Shark Tank back in 2013. Back then the company was called DoorBot. I like the new name much better.
It would have been nice to see more smart-home integration between the Ring Alarm and other well-established third-party names, if only because the company has already set such a precedent for itself in this area. Buying it won't introduce any new tricks to an existing Ring doorbell, either, but if you're already in the ecosystem and you're looking to expand, this $200 starter kit is a sure fit.
Once the base station is online and your account set up for monitoring, the rest of the devices in your starter kit are automatically identified in the Ring app and you can set them up one by one. With each one, you can provide a name and room location to help identify the accessories in notifications and the app. With the keypad, you'll set up an access code that lets you arm and disarm the alarm, and you can set up different codes for different people. As you set up each motion detector and contact sensor, the app will have you test each one to ensure that they're probably detecting events.
All three systems require that you purchase the hardware upfront, and they all offer some services for free including free app access as well as third-party integrations (though many of Nest’s and Ring’s integrations have yet to launch). However, they all offer paid plans too. Nest and abode have three options: self-monitoring, self-monitoring with cellular backup, and police dispatch with cellular backup. Ring has two options: self-monitoring and police dispatch with cellular backup.
The battery version of the camera can only use a battery. You can’t plug it in. According to Ring, the batteries should give you six months of life before needing to be recharged, but that wasn’t my experience. After testing the battery for three weeks, my battery level dropped from 100% to 47%. It was depleted before the two-month mark. If you plan to use a battery, I suggest buying two. As mentioned in the installation guide, Spotlight Cam ships with one battery, but it supports two. This configuration will improve your camera’s uptime. When one battery dies, you can charge it while battery two kicks-in to power your camera. Ring sells additional batteries for $29.
Unfortunately, though I purchased the Solar Panel version, the camera did not ship with Solar Panel installation instructions. The Solar Panel itself had an instruction pamphlet, but it’s picture book style, which is not my favorite. I decided to ignore all instructions and guess at the install, which wasn’t a good idea. After installation, the camera’s video feed kept flickering in and out (a problem which I have yet to resolve) so I went back through my install steps to see if I had messed up along the way. I had. I found Solar Panel installation instructions online which I recommend and followed step-by-step.
With Canary, you can also adjust motion sensitivity, and the camera includes a PIR motion sensor, which works when the camera is plugged in or when running on battery. But even with these added features, Flex has trouble sorting true events from false ones. On windy days, false alerts are common, and sometimes Flex misses events. Worse, if you use Flex as a battery-powered camera, you must wait for it to wake up. I had problems with the camera sleeping through events. In general, the camera performs at a much higher level when plugged in.
This has to be some of the worst customer service I have ever experienced. The web site is very slick, and the pre-sales information is very well prepared. The product does not work, and my Wi-Fi extender (that I bought just for this purpose) didn’t even get a usable signal from 15 feet away with no obstructions. So, after long chats (and waiting a LONG time to get someone on chat in the first place), I convinced them after several conversations to give me a refund… which never came. Three weeks after they received the product back, there was no refund. I went on chat to find out why, and TWO HOURS of chatting later (after their chat system kicked me out for inactivity while THEY looked up my information), they say a refund was issued, but refused to provide any email documentation stating such. This is absolutely unacceptable. I wish I had come to this site to look at these reviews before I wasted time and money on a product that doesn’t work, and which is supported by an incompetent support staff. RUN AWAY from this company! They pretty much stole $500 from me!
The keypad has 12 backlit buttons on the left-hand side and three in a circle on the right. You create a four-digit PIN during setup, which you’ll tap into the keypad when you arm and disarm the system (you can also do this from the Ring app, which is available for Android and iOS devices. It’s the same app used for Ring’s video doorbell and security cameras, although there’s currently little integration between the cameras and the security system.)
1. Nest can record continiously which eliminates the problem of sleepy security cameras. As far as Ring cameras, Ring Pro offers a pre-buffer. As far as their other cameras, I’ve only tried Ring Spotlight wireless. It’s a battery-powered camera and does not pre-buffer. I believe I heard that the wired version does pre-buffer, but I haven’t personally tried it.
Friend access allows users to view live streams, view recorded clips, and favorite clips. If you want to share more, grant access rights. In addition to the rights already discussed, those with access rights will be able to record video footage, mute the speaker, enter full-screen view, zoom and drag video footage, access and change modes, manually record, take snapshots, favorite, and share or delete video footage. Finally, Arlo does allow you to control which camera or cameras other users can access. For example, you can give them access to your outdoor camera, but not your indoor camera.
I'll be the first to admit, the thought of installing the alarm system on my own was a bit scary, and I didn't know that I would be able to get it done. I'm not exactly the handiest person, and my wife doesn't like things to be messy in our brand new house. Ring does an incredible job at making the unboxing experience extremely easy by labeling everything so you exactly what goes with what. In just under 90 minutes I was able to get everything out of the box and set up, including mounting the hardware.
This is probably the best part about this alarm, that there is no need for a desktop PC to reach any advanced features and that you can configure it from anywhere. From arming the alarm from work (if you forgot to arm it before leaving), to disarming remotely if needed. App is extremely user friendly and very intuitive, so this is probably the best part. Very well organized and all Ring devices can be controlled from within the same app.
I’ve heard others say Arlo is the perfect outdoor camera. I disagree. The original Wire-Free camera had more latency than Arlo Pro. Also, Pro includes a wider field of view, a rechargeable battery, a siren (built into the hub), and it adds sound with two-way audio, all features the original Arlo lacked. Arlo Pro 2 bumps up the resolution to 1080p and adds three features if the camera is plugged-in: CVR, Motion Zones, and Look Back.
The original Ring has a battery option. I don’t know how I would feel about that because you do have to remove the doorbell to charge it. Ring claims it will last 6-12 months on a charge. If that’s true, that wouldn’t be so bad; however, I would expect it to last like 3-6 months. In my experience, when a company gives a top end battery life range, that’s how long it will last if you never use the device. All that said, I don’t know how hard it would be to move a wired doorbell to the front of your door.
One final issue has more to do with software performance than hardware issues, but it’s important to point out. From time-to-time, the snapshot will record a little too late. In the example above, it caught the UPS man’s back. For those without a Nest Aware subscription, this is all you get. Those with a subscription can rewind footage to see the moments before the clip.
Arlo Pro 2 also works with Arlo’s continuous video recording (CVR) plan. The catch is that the camera must remain plugged-in in order for the feature to work, and Arlo’s power cord is not weatherproof. The subscription is per camera and also works with Arlo Q, Q Plus, and Arlo Baby. For $9.99 per month, they will provide 14 days of 24/7 CVR, for $19.99 per month you get 30 days, and for $29.99 per month, you will get 60 days. Arlo provides a discount if you pay for the year upfront and they offer a 50% discount if you have more than one CVR plan on your account.
When we tested out the accuracy of the motion and contact sensors, we were impressed with how quickly our app registered movement. Opening the door meant that our app automatically showed the “faulted” icon indicating movement – in fact, it was almost instantaneous. Same for the motion detection sensor – the notification on both the hub and the app appeared almost immediately. This was the case whether we were in the house or not. With some devices we’ve tested, particularly with security cameras, there’s often a lapse with notifications. It doesn’t appear to be the case here.
Nice article. I see from your disclaimer at the top of this article that the site participate in the program that can get fees from linking to Amazon purchases. And I know not every security system is available from Amazon. But could you still review the latest Simplisafe system please? I’m trying to decide what to get, and I have three friends that have the old Simplisafe. The new one looks so much better. I really don’t care about Geo fencing or whether or not I can chat with google or Siri. I’m just interested in getting a security system that works and doesn’t cost way too much. Thank you!
I have tested Reolink Argus and Argus 2. Both are indoor/outdoor, hubless, battery-powered cameras. The cameras do not offer cloud storage. Instead, you can purchase and add an SD card. The cameras record in FHD 1080p, offer night vision, live streaming, mobile app access, and a 130° field of view. However, they lack other features offered by Canary, Arlo, and Nest including geofencing and the ability to connect to third-party devices.
All plans, including the freemium plan, offer access to the same security features and provide a semi-decent way of sorting through historical footage. Through the app’s “Library” section, you will have access to a timeline feature. You can view all recorded events by day. You will also be able to favorite an event, download, or share it. You can also filter recorded footage by favorites, motion events, audio events, manual recordings, or recordings triggered by IFTTT.
Right now, abode reigns supreme due to the number of integrations they offer, the variety of security sensors, and the fact that it’s an open platform not tied to Google (Nest) or Amazon (Ring). I would give Ring second place due to cost, and it’s bumped iSmart off of my list of recommended self-monitored security systems. My only gripe is that it doesn’t integrate well with its own camera system. Nest takes third, but I would still recommend it. It’s a beautiful system, easy to use, and thoughtfully designed. That said, if Ring raised the bar on their camera integrations, launches an indoor camera, a flood sensor (coming soon), and a glass break sensor, it might just become the system to beat.
The square wireless base station is the main component of the Ring Alarm system. It's 6.7 x 6.7 x 1.4 inches in size, and though it lay flat on a bookshelf for this review, it can be mounted on a wall. The base station has ZigBee and Z-Wave antennas, and while the latter is available to use with compatible third-party accessories, anything that isn't Ring-certified won't work with security monitoring.
That said, using abode with a Nest Cam is my recommended solution, and integrating the two provides one major advantage: more free storage for your Nest Cams. The major disadvantage is that even if you are a Nest Aware subscriber, abode can only store snapshots. If you want video clips or continuous cloud access, you will need to pay for Nest Aware to access your footage via the Nest app.
The base price of the Nest Secure will set you back $399. Included in that cost is one alarm, two Nest Detects (a sensor that keeps tabs on doors, windows, and rooms), and 2 Nest Tags (an arming/disarming device that doesn’t require a passcode). As for the Ring Alarm, it will cost you $199, and the price includes one base station, one keypad, one contact sensor, one motion detector, and one range extender. The Ring Alarm is definitely the more affordable option, and you get more components — and thus, flexibility — for the price.
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