As of this writing, there are only a handful of add-on devices available that will work with the system, and for now, it doesn't support integrations with other Ring devices or third-party Z-Wave and Zigbee devices. That said, integration with Ring doorbells and cameras is on the way, and interoperability with third-party devices is also in the works.
Well, not long after the training mode came to an end, I made a bonehead mistake. I forgot to get my girlfriend set up with the App and when she came over when I wasn’t home, the alarm went off. Unfortunately, I was not able to cancel her mistake due to me fumbling with a rather clunky app interface on my phone. Luckily the Ring representative from the monitoring team called very quickly and I was able to avoid a cop showing up and a possible charge$$. My interaction with the Ring rep was fantastic. They called very quickly and the person I spoke with was extremely professional, kind and knowledgeable! They made me feel like a valued customer for sure.
Ring's updated app (which will roll out to everyone in the coming weeks) brings lots of improvements for those invested in the ecosystem. You have quick and easy access from the main screen to the alarm features, as well as a glimpse of what your cameras are seeing. Things can be a little slow to load, depending how much equipment you have, but most of the time it works great.
What sets Nest Guard apart from the abode and Ring’s base station is its intuitive nature. First of all, the integrated keypad is a smart choice because let’s face it; phones get lost. In addition to a keypad which accepts a numeric passcode, Guard has several buttons. You can press a button to quickly swap between modes (alarm off, home and guarding, and away and guarding) or you can press for immediate help using the panic button which is found on the back of the device.
After testing indoor Nest IQ Indoor and Nest Cam Outdoor, I’ve decided to pass on Nest IQ Outdoor. Plus, it sounds like this version will require drilling, and I’ve found that Nest’s facial recognition feature doesn’t add more value than their face detection feature. I also don’t have a place for Ring Floodlight. However, I will buy Ring Spotlight. I have six devices in my office waiting to test, so I can’t promise that it’s going to happen quickly, but it will happen! 🙂
You can add additional Ring door/window sensors and motion sensors to scale up the system as needed; the kit also works with a FirstAlert smoke and carbon monoxide detector. But that's about it, for now. Ring plans to add additional sensors at a later date and has hinted at upcoming partnerships with major third-party platforms like Alexa and Google Assistant. But considering Amazon bought Ring back in February, this system should really already work with Alexa and the Amazon Cloud Cam (it doesn't).
Nest Cam’s software (Nest Aware) can’t be beat. Better yet, they continuously launch improvements to the software for all users. One of their more recent updates granted a limited amount of free snapshot access for both Nest Cam AND Dropcam users and recently, they dropped the entry price of Nest Aware. Nest Aware comes in three flavors: 5-days for $5 a month, 10-days for $10 a month, and 30-days for $30 a month.
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As soon as the alarm is tripped you will receive 2 phone calls (one on each registered number), if no one answers they will immediately dispatch the police. The approximate time for the police to be dispatched from the moment your alarm goes off to the time they call a dispatcher is about 4 minutes (that includes the time to complete the 2 call attempts made to you). Police will be dispatched with a description of the zone that triggered the alarm (ex: living room motion).
The keypad includes a reversible mount that can be attached to a wall as a bracket or flipped over and used as a tabletop stand at a slight incline. Ring includes a micro-USB cable and an adapter to power the keypad, but it also has an internal rechargeable battery that can last up to a year depending on your settings, so it's handy to be able to set it up wirelessly on a table or mounted to the wall, only recharging periodically as needed.
A couple of important things to note during setup. First, for the contact sensor, be sure to have the magnets aligned, otherwise it won’t work. We learned this the hard way after spending an hour troubleshooting. Second — and this is really important – depending on where you live, you may need to get a permit for the system from a local government agency. Ring helps you navigate through this process by looking up your address and telling you whether a permit is required.
4) keypad- the nest system is if you dont have a table to lay the base station on as you come in the door. If you have a modern hosue or modern design you will prefer the flexibility to mount the keypad on the wall AND (VIP) use multiple keypads if you choose to enter through more than one door ! Nest allows for openly one keypad ! And also by putting kepayp[ad and base station in one chassis, you can't hide the base station OR locate it wher the mesh networks eorks best ! I understand nest keypad is a work of minimalist art.but Ring keypad is hardly ugly and very functional and flexible . It even lights up as you approach it and can be operated on batteries as well (ie you can take it with you to other parts of the house as needed !)
Also, Ring thinks it can do more than others in this space because of its overarching mission, which has focused much of its product development to date: Creating a so-called “Ring of security” that extends across the home and into the neighbourhood. Protect is a big part of that plan, because it deepens the relationship that Ring has with its customers, and allows it to gather data to help truly hone and personalize its alert system and monitoring services.
The Ring app will automatically detect the rest of the items that came pre-packaged with the base station once its initial set up is complete. You'll need to pull plastic tabs on each piece so that they can power up, and you'll want to do this one at a time. If you pull all the tabs at the same time, the system tries to connect to multiple devices at once and slows down the setup process.
Ring’s sensors operate on battery power, the keypad and base station come with AC adapters, and the Z-Wave range extender plugs directly into an AC outlet. All three of those components have battery backup, so the system will continue to operate in the event of a power outage. The base station connects to your home network via hardwired ethernet or Wi-Fi. A Ring Protect subscription activates an LTE module in the base station that will keep the system connected to the internet if your broadband connection goes down. You can even run the keypad on battery power full time if you choose, since most homes don’t have AC outlets right next to doors. An LED will tell you when the battery needs to be charged.
WINNER Nest, Canary, and Ring all provide excellent tech support experiences, but a general word to the wise: When you self-monitor your home security system, expect to do some troubleshooting from time-to-time. It’s an inevitable part of the process. Most of the outdoor devices I’ve tested have had issues, though Nest appears to be leading the way.
My wife and I plan to hire a nurse at night for our new baby, but due to the many stories we’ve heard, we want to set up a camera (indoor of course) to surveil her and check up on her at any given time. (we will let her know she’s on camera – it will not be a secret at all.) I read your article but I still want your advice because I’m unsure. Which camera do you suggest for me? The main qualities I need is:
Through Works with Nest, abode works with Nest Protect, Nest Thermostat, and Nest Cam. Using this integration, you have the option to sync your abode modes with Nest modes or keep them separate. The abode system also offers deep integration with the Nest Thermostats. From the abode app, you can access and control your home’s temperature and create temperature thresholds. The same is true for ecobee users.
So, is the Ring Alarm for you? If you're looking for a DIY alarm system that provides external monitoring and doesn't cost a fortune, I'd have to say that this is the option to consider. There is no shortage of great options out there from companies like Nest, SimpliSafe, and more, but they all come in much more expensive than this. At under $200 for the base package, it's really hard to beat what Ring is offering here.
Since I’m assuming you will want to live stream often to check on your kids, I would recommend a wired security camera. The original Canary is a good option as is Arlo Q. Both will allow you to live stream from anywhere. Original Canary does not offer two-way audio for free, Arlo Q does, something to consider if you want to be able to talk to your childcare provider or children using the camera. Both cameras include free cloud storage.
abode also sells their own line of cameras. They sell an image sensor, which will take three snapshots if it detects motion, and two streaming cameras. I’ve tested two of the three. The two cameras I tested were unfortunately unimpressive, and I found Nest cameras to be vastly superior. abode’s newest camera, not tested, offers two major benefits: FHD 1080P resolution and two-way audio. Of course, there’s also abode iota which offers the same camera specs as the newest abode streaming camera. The benefit of using abode cameras over Nest cameras is free cloud and local storage. abode’s streaming cameras support a microSD card and include three days of free cloud storage. Nest supplies just 3 hours of snapshot storage for free. As described above, if you want more Nest storage, you will need to pay for Nest Aware.
For instance, you cannot use the contact or motion sensors to turn lights off and on, and the system doesn’t have the ability to adjust your smart thermostat when the system senses that you leave your home. The Ring Alarm system does use Z-Wave technology, which is a widely used standard with smart home devices; however, it doesn’t utilize this functionality as much as it could.
2. If you want monitoring of video, check out SimpliSafe. They won’t monitor your motion events, but rather your sensors. If your sensors show an alarm event, they can log into your camera to gather video evidence. They offer what’s called ‘video verification.’ The downside to SimpliSafe, when compared to the options presented in this article, is that it lacks home automation. The system does support Nest Thermostats, Alexa, Google Assistant, and the August Smart Lock Pro, but it doesn’t offer an automation engine. Also, integrations are not free, which is in contrast to what abode, Ring, and Nest offer. Finally, SimpliSafe does not have an outdoor camera though they did recently release a video doorbell and have plans to launch an outdoor camera. abode, Nest, and Ring all lack professional monitoring of video and the cameras are not tied to the alarm as motion sensors. Camera motion activated events are self-monitored.
You set up the Chime Pro, which also adds a chime sound to your motion detection alerts, in a process that’s similar to the camera installation: You plug it in to an AC outlet somewhere between your router and the camera to repeat the wireless signal. I used a spare outlet in my kitchen as that was roughly the halfway point between my living room router and the camera on the front of my house. Once the Chime Pro is plugged in, a voice prompt will tell you it’s ready to set up. You then add the device in the Ring app then follow the voice and app prompts to connect it to your wireless network.
EverCam is a newer option made by a Chinese company who has never made a security camera before. That said, despite their Kickstarter success, I’m hesitant to recommend the camera even though it boasts an impressive feature list. For one, they refused to answer my in-depth questions about the camera which makes me a little suspicious. Two, they are promising many AI-rich features without a monthly fee. As a consumer, I know that’s tempting, but I also know it’s unsustainable. Facial recognition, for example, does not live on the camera itself. The feature is cloud-based which is expensive to maintain; hence why you see companies like Nest charge a fee to access features that are heavy on AI.
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Aside from the obvious value proposition, Ring’s big pitch for the Alarm system is its simplicity. Though it has all of the features necessary for a proper home security system – professional monitoring, battery and cellular backup for the event of a power loss – installing the Ring Alarm in my home took less than 20 minutes and involved following the app’s instructions to get the base station on my Wi-Fi network and register each included piece. Cleverly, Ring presets the included motion detector, contact sensor, and range extender to pair with the hub that’s in the box, so getting them set up is just a matter of pulling the battery tab to wake them up and waiting a moment for the app to find them.
It was 20*F outside when I installed the cam. I didn't want to be running up and down a ladder if I had problems connecting to the network. I wired the cam up with a plug (from an old, grounded extension cord) and ran the wifi setup routine at my kitchen table. I verified everything was working (including the app, motion detection, etc.) before I installed it outside.