Ring Alarm doesn’t support smart lighting controls, door locks, thermostats, garage-door openers, or other common smart home products today, and there’s a very short list of supported third-party products. But it lacks nothing needed to support those and similar devices down the road. And in an interview with Ring Solutions president Mike Harris earlier this week, I learned that’s exactly what Ring intends to do.
Contact sensors come in two pieces, a large sensor part and a smaller magnet part, and both pieces must be aligned within 1/4 inch of each other when the door or window is closed. One piece goes on the door or window while the second part goes on the frame, but it doesn't matter which part goes on which side. When the door or window is opened, the two parts are separated, and the sensor triggers.
The system was quite easy to install. Having six sensors to place seems like a lot, until you realize you can’t cover everything though you can certainly cover enough. I found the system to be very responsive whenever it was armed or a sensor was set off (both the app and e-mail notifications were received mere seconds after an event). This is in marked contrast to a non-Ring security camera I use to monitor the entrance that can take several minutes or longer to send me notifications. The siren too was fairly loud, as I found out one early weekend during testing.
One major issue that I have is that I don't believe there is a duress code for this system. A duress code will disarm the system but also secretly send a notification that there is a problem to the monitoring company, who will send the police. The Ring system has a way of doing this that would make it obvious to an intruder that you're letting the police know there is a problem. The panel has two buttons with red dots on them. By pressing both buttons at the same time, the system will notify the Ring monitoring center that you need assistance. The problem is that the intruder will definitely see you do this instead of entering your code to disarm the panel. I can see where this may upset the intruder. I feel like Ring needs to step up and add a duress code feature so that you can be discreet about needing help.
I agree! This was a great comparison article for me and timely. A neighbor of ours just recently got robbed and led us to upgrade our basic home security features. I am curious if this article will be updated once Abode Iota is launched. I like the al a carte of monitoring with Abode and may end up getting nest outdoor camera with Abode. Thank you again!
While having a couple of power/connection options already provides flexibility, there is even more flexibility thanks to accessories (sold separately). The first accessory is a Secure Mount that locks your device into place. Replacing the magnetic base, it helps prevent device theft. The second is the Stake Mount: Stick the mount into the ground or a potted plant to give Flex a hidden camera effect. Third is the Twist Mount, which can bend and wrap around an object so that you can hang it virtually anywhere. Canary suggests using it to place Flex on fixtures, railings, or even branches.
We installed two new Floodlight Cams, one over the garage, and one in the backyard. Easy installation into existing Floodlight box. After installation, we had a problem connecting. We just call up support and they walk us through it within minutes. Great compliment to our Ring Video Doorbell Pro. We love it so much, our daughter got one, and we monitor their house too.