So far my experience with this system has been good. I am giving this product 5 stars because of the customer service experience I had when my alarm went off and the future potential I see for the whole Ring product line. However, I would like to see a couple things addressed. 1) The app needs to be easier to use, especially the cancel option, that cancel option should be there immediately and very easy to find. 2) With my old 42$ a month system I was able to control my lights, door lock and thermostat. Please please Mr. Siminoff, can we get this feature added to the system? I think adding in those features will take this from a very good low cost option to a GREAT overall option for security and home automation.
Thanks, Abe. I have a chart that compares Canary and Flex here: https://homealarmreport.com/canary-flex-security-camera-review/. I still prefer Canary All-in-One over Flex. Of course, it’s an indoor only camera so that might be a dealbreaker for you depending on how you want to use it. It has a better picture, already offers two-way audio (if you’re a Canary Member), has motion zones, and multiple air quality sensors.
When we tested out the accuracy of the motion and contact sensors, we were impressed with how quickly our app registered movement. Opening the door meant that our app automatically showed the “faulted” icon indicating movement – in fact, it was almost instantaneous. Same for the motion detection sensor – the notification on both the hub and the app appeared almost immediately. This was the case whether we were in the house or not. With some devices we’ve tested, particularly with security cameras, there’s often a lapse with notifications. It doesn’t appear to be the case here.
EverCam is a newer option made by a Chinese company who has never made a security camera before. That said, despite their Kickstarter success, I’m hesitant to recommend the camera even though it boasts an impressive feature list. For one, they refused to answer my in-depth questions about the camera which makes me a little suspicious. Two, they are promising many AI-rich features without a monthly fee. As a consumer, I know that’s tempting, but I also know it’s unsustainable. Facial recognition, for example, does not live on the camera itself. The feature is cloud-based which is expensive to maintain; hence why you see companies like Nest charge a fee to access features that are heavy on AI.
Arlo Pro can be used outdoors only if running on battery or solar power. (While they once sold an outdoor power adapter, it is no longer available due to quality issues.) If you’re using battery power, you will have to charge your camera indoors as the included power adapter is not rated for outdoor use. Furthermore, if your battery is too cold from being outside, you might have to wait for it to warm up before you can begin to charge it. If you don’t like the sound of that, you can invest in the $59.99 Pro Charging Station and an additional rechargeable battery ($49.99). You can use the charging station to charge two batteries simultaneously so that you always have one ready to go when needed. You can also purchase the Arlo Pro UV-resistant silicone skins, which provide added protection against condensation and sun glare.
How far away would the two doors be from an available Ethernet outlet? My thought is that you could use a system where the cameras actually talk to the base station, not the internet. Arlo, for example, uses cameras that talk to the base station directly. When the base station is plugged into Ethernet, it creates its own WiFi network which the cameras connect to directly versus connecting to your home network. The hard part would be that the base station needs to be in a central location between the two doors and, as I stated, connected using Ethernet. In a perfect world, you can place the Arlo cameras up to 300 feet away from the base station, but lots of things can obstruct their ability to talk to the base like walls and doors.
Most companies will include a statement that says that recorded footage is only viewable by the customer. Regarding privacy, Nest, Ring, Canary, and Arlo all do a great job. Recently, I looked into where the cameras were sending data, including Argus. You can read about that here. If privacy is your top priority, Argus is a good option because it doesn’t have to send anything to the cloud. Though I’m not a huge fan of Netatmo cameras, they would also be a good option for you. Finally, CleverLoop. You can read more about how those two cameras work with/without the cloud here.
Ring offers access to a timeline-style feature where you can view events going back six months (if you are subscribed). From the timeline, you can sort through ring events, motion events, starred events, or live view events. From the web app, you can also sort by device so that you can separate your Spotlight Cam footage from footage captured by your other devices. Right now, the feature isn’t very advanced. Soon, Ring plans to completely revamp their mobile app.
Rose, thanks for the great review! Paul, I have a Video Doorbell Pro and a Floodlight Cam — both are hardwired. Both lag at least seven seconds behind real time and sometimes even longer. During the lag, the would-be burglar is gone or could be in your house. Ring’s ads suggest you see things in real time which is not the case for me. The signal strength and wifi speed both test excellent. I hope this helps you. Nick
The door/window sensors (also called contact sensors) work pretty well, but the same cannot be said about the motion sensors; they will detect motion after there’s been plenty of movement (if I walk the hallway and enter a room it will not detect, but if I sit for a few seconds moving in the hallway it will detect it then). This is still not a show stopper for me, as I have a dog and don’t plan on buying any more motion sensors, it will be all contact sensors.
Yes, I’m looking for an ecosystem that provides cloud-based mobile access to security video in a reasonably low cost package. However, I don’t want WiFi cameras, because I don’t want the bandwidth burden on the WiFi when I already have CAT6 cables to each camera location and I already have a POE switch. I don’t need a doorbell at all, just the cameras.
Getting this much capable home security hardware for $199 is an absolute bargain (the system became available for purchase today). Adding door/window sensors for $20 each and motion sensors for $30 is an absolute bargain. Paying $10 a month for professional monitoring and video storage in the cloud for an unlimited number of Ring security cameras is an absolute bargain. Ring Alarm will be a huge hit with people looking for a straightforward, easy-to-use home security system.
Using a Family Account, you can share access with nine other people. However, Nest’s sharing feature is problematically one-size-fits-all. All members will have full control over your account, including all cameras and connected devices such as thermostats and smoke alarms. As an example, I gave my family access to a camera placed at my grandmother’s. They can now view the camera at my grandmother’s and also the camera at my house. There is no way to limit their access. Also, they can’t set their own notification preferences, so they either have to put up with all the notifications from my house, or I have to turn off my notifications.
Ha! That’s funny. Anywho, Arlo. Yes, Arlo needs the base station. The cameras only talk to the base station which creates its own network. The max range is stated at 300ft between base station and camera, which I assume is direct line of sight. If I had to guesstimate the distance between my base station and camera I would say 50 feet max? I haven’t tested beyond that.
It would have been convenient to have a device like a key fob for the Ring Alarm, as running to find the keypad or navigating the app to turn off the alarm takes a few seconds too long, but one does not currently exist. However, arming and disarming the system is relatively straightforward. I just had to dig through the paper manual to figure out how to correctly enter my PIN to change modes.
The biggest disadvantage to many IoT/smart systems is the lack of an API. They are closed source and in reality are designed to lock you in to their products and offerings. If you’re happy with only buying say Ring products for everything and areas that they don’t have an offering you can’t integrate other products in, then you stuck with only what they offer.
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The next step is camera placement, and Arlo Pro offers a few options. It can sit on a flat surface, stick directly to a metal surface (magnetic), or you can use the included plate to mount it to a wall. While you can place Arlo inside or out, the camera’s power cord that ships with the package is not weatherproof so plan to use battery power when placing the camera outside. If you’re willing to spend an extra $25, you can also buy the weather-resistant outdoor power adapter (VMA4900) that works with Arlo Pro, Arlo Pro 2, and Arlo Go. Finally, they also sell an $80 solar panel. The panel works with Arlo Pro, Pro 2, and Go, and can power one camera continuously. Keep in mind, however, that the solar panel only powers the camera. It does not charge the camera’s battery.
Press Continue and follow the video instructions to press the button at the top of the device, at which point the LED will begin flashing white. Press Continue again and go to your phones Wi-Fi settings to connect to the camera. Return to the app, select your home Wi-Fi from the list, and enter your password. Within seconds the camera will connect and you'll have the option to view a video tutorial that will walk you through the physical installation, or you can skip this step and use the written instructions. In the final step you'll be prompted to define Motion Zones, but you can come back to this later if you prefer.
Ring doesn’t offer free storage. While you will be able to see missed alerts, you won’t be able to view missed events without subscribing. The good news is that cloud storage is cheap. For $3 a month per device, you will be able to view and download up to six months of events. You will also be able to share clips, which is of vital importance if you want to use your video as evidence. If you have several Ring Cameras, you can subscribe to their Protect plan for $10 per month or $100 per year. This plan covers an unlimited number of Ring cameras and adds a lifetime product warranty. Beyond storage, all Ring features are free.
Once these motion-activated cameras pick up on movement, they’ll turn on their built-in floodlights, start recording, and send an alert to your connected mobile app. From there, you’ll be able to see and hear what’s going on via the camera feed, as well as speak through the cameras to whoever is on the property. You can also customize alert zones to narrow in on the most important areas for motion detection. All of this can be done from anywhere, which means you can keep an eye on your home even while you’re away.
The base station is also wall-mountable and can be installed on a Wi-Fi network or connected directly to your internet router over Ethernet. It has a 24-hour battery backup plus the ability to connect to an LTE network in the event of a power outage. (The LTE connectivity is available when you subscribe to Ring’s Protect Plus monitoring service and uses AT&T’s network.) Both the keypad and the base station feature colored LED rings to signify if the system is armed or disarmed and have built-in speakers to sound the alarm in the event of an emergency or intrusion.
Although SimpliSafe's basic monitoring service goes for $14.99 per month for 24/7 monitoring, you have to pay an additional $10 more a month to control the system from your phone and to receive email and push notifications. Tack on another $4.99 per camera per month to record, download, and share video, and you're up to around $30 per month, which is three times what you'll pay for a Ring Protect Plus plan.
Nest Cam’s software (Nest Aware) can’t be beat. Better yet, they continuously launch improvements to the software for all users. One of their more recent updates granted a limited amount of free snapshot access for both Nest Cam AND Dropcam users and recently, they dropped the entry price of Nest Aware. Nest Aware comes in three flavors: 5-days for $5 a month, 10-days for $10 a month, and 30-days for $30 a month.
New, unopened Ring Spotlight Cam wired uses motion sensing to detect intruders! Plug it in, and then it picks up movement, the spotlight turns on, and it begins recording in 1080p with infrared night vision and two-way audio. It connects to WiFi, allowing u to monitor surveillance straight from your phone! It also contains an alarm that u can activate if needed. It is weather resistant and the perfect device to keep your home safe!
By default, Ring Alarm offers three modes: Unarmed, Home and Armed, and Away and Armed. You can use the keypad to change modes, or use the mobile app, which also offers access to any Ring cameras you might have set up in your home. The app also provides status updates on any connected devices you have in the house, a separate history log for the alarm system and the cameras, a settings panel for configuring professional monitoring and what each mode does when activated.
And that is its job, to keep the camera charged. However, I noticed during testing that it does charge the battery too. When I installed the camera, the battery level was at 40%. Soon after connecting the solar panel, that percentage jumped to 50%. The next day it rained, and the percentage climbed from 50 to 52%. Day three was overcast, and yet the battery level crept up to 56%. Day 4 was a beautiful sunny day, and the battery level jumped to 78%. By the end of day 4, I was at 100%.
You can also mount the base station on a wall, and can connect to your wifi network, or you can connect directly to your router with a network cable. The Ring Alarm base station offers a 24-hour battery backup, plus it can connect to LTE if you have an outage, so you have a cellular option if needed; however, you do have to pay for it with a monthly subscription.
Well, I have not had any problems. This product works as advertised. Video freezes up occasionally but recovers quickly. I did move my router inside the house and went from -61 to -48. Camera resolution is acceptable and the IR emitters work well up to about 20 feet at night. Customer service is good (at least the one time I called them). I recommend this product. ADT installed our system and stand behind their work.
Thanks Rose for this update! Not familiar with Kuna and will check them out via your link. Have been continuing to research the best outdoor option. Surprised that none of the major brands in your side-by-side can be used in colder regions – seems like that eliminates a lot of potential customers. Glad I found your review and keep up the great work in this space – very helpful!
I set up the new system with ease. It Took about 45 minutes! I have to give props to Mr. Siminoff for adding in this 7 day training period which allowed me to learn the new equipment without the fear of having the authorities show up. Thank God someone is thinking outside the box. My last alarm system that was much more expensive and hardwired, came with no training at all and no grace period for learning. As a result, I set it off multiple times by mistake and actually got a fine from my town because the cops showed up to the false alarm. That said, this was a much better initial experience.
Ring Alarm doesn’t support smart lighting controls, door locks, thermostats, garage-door openers, or other common smart home products today, and there’s a very short list of supported third-party products. But it lacks nothing needed to support those and similar devices down the road. And in an interview with Ring Solutions president Mike Harris earlier this week, I learned that’s exactly what Ring intends to do.
Two days later we had the Ring alarm and a Ring doorbell in hand. The whole setup took less than 20 minutes (including the doorbell). Plug in the parts, stick sensors to doors, use the app to walk through configuring them, and you're done. A few minutes later I had the professional monitoring set up. I spent a few minutes familiarizing myself with the features, adjusting alarm volume, adding user codes, etc. It was all just so seamless.
Though the Ring Alarm system covers the bases for a home security setup, there’s a lot of room for integration with other smart home products that Ring has left on the table. For example, it’s not possible to use the Ring’s motion or contact sensors to trigger lights or adjust a smart thermostat when you leave or come back home. This is despite the fact that the Ring Alarm sensors are based on Z-Wave technology, which is a widely used smart home standard.
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