Ring offers access to a timeline-style feature where you can view events going back six months (if you are subscribed). From the timeline, you can sort through ring events, motion events, starred events, or live view events. From the web app, you can also sort by device so that you can separate your Spotlight Cam footage from footage captured by your other devices. Right now, the feature isn’t very advanced. Soon, Ring plans to completely revamp their mobile app.
As far as Ring Alarm, I don’t have an answer for you, but I understand and appreciate the knowledge you’ve shared. I would also agree that if they haven’t advertised jamming detection, that’s probably because it doesn’t exist. A Twitter friend of mine, who works for Underwriters Laboratories (UL), also mentioned that the system is not UL certified. Again, probably not as important to you as this jamming issue, but something interesting to note.
In terms of larger home integration, Nest is the very definition of a smart device. Its Works with Nest program automatically instructs connected products (such as smart lighting and thermostats) to perform their tasks without you having to tell them what to do. It’s an exceptionally hands-off solution, though you can still tweak it with custom preferences.
There is currently no support for controlling the system with voice commands, but it should come as no surprise that Ring is developing an Alexa skill. Once you can arm your security system using a voice command, you won’t want to do it any other way (disarming it that way is whole other question). Harris was slightly more circumspect about supporting Google Assistant. “We remain committed to being open to all of the different pieces that are important to our customers. We’ll continue to march down the path of trying to support everything we can.” I got a similar answer when I asked about support for Apple’s HomeKit technology: “We’ve given it a lot of time. Again, we remain focused on bringing HomeKit support across the product line, but it won’t be available at launch with the Alarm products specifically.”
What sets Nest Guard apart from the abode and Ring’s base station is its intuitive nature. First of all, the integrated keypad is a smart choice because let’s face it; phones get lost. In addition to a keypad which accepts a numeric passcode, Guard has several buttons. You can press a button to quickly swap between modes (alarm off, home and guarding, and away and guarding) or you can press for immediate help using the panic button which is found on the back of the device.
I haven’t had any issues with Arlo Pro, but I called their support team to get a feel for support quality. As Netgear owns Arlo, phone tech support is managed by Netgear, and they offer offshore support. It was the stereotypical experience you think of when you think of tech support. I called into a phone queue, waited a little bit (not long), got transferred to someone who struggled to understand my question, she put me on hold, she came back to clarify my question, she put me on hold, and then she came back with an answer. While it wasn’t a bad experience, it was sub-par compared to the tech support experiences provided by Nest, Canary, and Ring.
At this point you have to verify your address if you choose to sign up for professional home monitoring, otherwise, just agree to the Terms of Service to continue. The next screen gives you the option of adding the included devices, all of which are pre-paired. I removed the battery tape from the contact sensor and it was added immediately. Here you can choose how the device will be used (door, window), give it a name, and assign it to a room (or choose No Room Assigned). I used the double-sided tape to install the sensor on a window, tested it, and moved on to the keypad.
The Spotlight Cam Battery has an IP55 waterproof rating, comes in white or black, and measures 4.9 by 2.7 by 2.9 inches (HWD). It has a short removable mounting arm with a ball on the end that can be clamped on to the included mounting bracket. The bracket can be mounted on a wall or upside down on a soffit. There's a setup button on the top of the enclosure and a 160-degree (horizontal) motion sensor on the bottom that covers the battery compartment.
Installing the Ring Alarm system is easy thanks to the well-written getting started guide. I already had a Ring account, but if this is your first ring device, start by downloading the Ring app and creating one. I opened the app and tapped Add a Ring Product, selected Alarm from the list, and confirmed my location. I plugged in the base station and pressed the pairing button, which started the blue LEDs spinning, indicating that the station was in pairing mode. I tapped Find My Base Station in the app and selected Wi-Fi as my internet connection method (you can connect via Ethernet or Wi-Fi), selected my router's SSID, and entered my Wi-Fi password. The LEDs flashed white momentarily before turning solid blue and the Wi-Fi indicator turned green, indicating a successful pairing. The app also confirmed the connection.
My final issue with Canary Flex has less to do with the device itself and more to do with the company behind the camera. Over the years, Canary has made a lot of changes to their cameras, and the changes don’t always benefit the customer. For example, they promised free two-way audio, but then started charging for it, and for a long time they provided free cloud storage, now they offer what they call “digestible Video Previews.” Changes such as these are concerning.
I have tested Reolink Argus and Argus 2. Both are indoor/outdoor, hubless, battery-powered cameras. The cameras do not offer cloud storage. Instead, you can purchase and add an SD card. The cameras record in FHD 1080p, offer night vision, live streaming, mobile app access, and a 130° field of view. However, they lack other features offered by Canary, Arlo, and Nest including geofencing and the ability to connect to third-party devices.
I own and use 4 Ring devices at my primary and secondary home. Until last night, I have been very pleased with the product. Last night, we had a heavy storm at our second home and the electricity was off for a period of time. My Nest devices automatically reconnected to my wifi as soon as the power was reestablished; not so with the Ring devices. Ring required my to physically be close to the devices with my iPhone in hand to reestablish the connection. This is a serious flaw for users like myself and one that Ring needs to correct if I am going to continue using their product. The electricity, and thus the wifi, at our mountain home loses power several times a year. I don't want to travel 700 miles just to reconnect a Ring device or two.