Both the Ring Alarm and Nest Secure are easy to install by yourself. You don’t need to purchase professional installation, but both offer that option for an additional charge. Neither platform requires a contract, so you won’t be forced to pay monthly ongoing subscription fees. Both Ring and Nest also offer the ability to control your home security devices via a user-friendly app on your smartphone or tablet, making it simple to check in on things at home when you’re out and about. You’ll also get a notification on your device if the system detects anything out of the ordinary, so you’re always in the know about what’s going on at home.
After shipping later than expected, is the Ring Alarm still worth your time? There are a bunch of alarm systems available that you can buy and install yourself these days, but there are a few key points that make the Ring Alarm stand out. From the ease of installation to the low monthly costs, the Ring Alarm system ticks a lot of boxes on paper that people will be looking for, but how does that on-paper experience compare to the real-life one?
I haven’t had any issues with Arlo Pro, but I called their support team to get a feel for support quality. As Netgear owns Arlo, phone tech support is managed by Netgear, and they offer offshore support. It was the stereotypical experience you think of when you think of tech support. I called into a phone queue, waited a little bit (not long), got transferred to someone who struggled to understand my question, she put me on hold, she came back to clarify my question, she put me on hold, and then she came back with an answer. While it wasn’t a bad experience, it was sub-par compared to the tech support experiences provided by Nest, Canary, and Ring.
All three systems require that you purchase the hardware upfront, and they all offer some services for free including free app access as well as third-party integrations (though many of Nest’s and Ring’s integrations have yet to launch). However, they all offer paid plans too. Nest and abode have three options: self-monitoring, self-monitoring with cellular backup, and police dispatch with cellular backup. Ring has two options: self-monitoring and police dispatch with cellular backup.
Ring, an Amazon company, also sells several security sensors. First is the keypad. The keypad runs on battery power, and you can wall mount it or place it on a flat surface. In addition to arming and disarming your system, the Keypad Control Panel allows you to choose between Armed Away and Armed Home. When using the keypad to arm your system, it provides a grace period to reduce false alarms. You can customize the grace period using the mobile app. Finally, you can simultaneously press and hold the check and x buttons for three seconds to trigger the panic alarm.
You set up the Chime Pro, which also adds a chime sound to your motion detection alerts, in a process that’s similar to the camera installation: You plug it in to an AC outlet somewhere between your router and the camera to repeat the wireless signal. I used a spare outlet in my kitchen as that was roughly the halfway point between my living room router and the camera on the front of my house. Once the Chime Pro is plugged in, a voice prompt will tell you it’s ready to set up. You then add the device in the Ring app then follow the voice and app prompts to connect it to your wireless network.
Person Detection was the first feature launched under the Canary Vision project, a project that aims to add AI-powered intelligence to Canary devices. The second Canary Vision feature is Package Detection, which lets users set up notifications for when packages are delivered to their homes. This feature is exclusive to Canary Flex, and it can only be accessed if you have a Canary Membership.
Arlo Go is yet another Arlo camera. It’s an Arlo Pro plus 4G. The big catch is that a cellular plan via Verizon is needed as it doesn’t work with WiFi. It does come with 15 data minutes to send 15 minutes worth of video to the cloud for free. Once you’ve used those minutes, you’ll need to buy more time. Data plans start at $4.99/month for 15 data minutes and go up to $32.99/month for 225 data minutes. Arlo Go sells for $429.99 on Amazon or 399.99 from Verizon ($349.99 if you sign a 2-year contract).
I got my new Ring security system yesterday and installed the panel, door sensor, and motion sensor yesterday. I have had a security system with a major national monitoring company for nearly six years. I am not new to this. I got the new Ring system to replace the current system I have due to the price of the monitoring. I like the idea of having $10 a month for all of my cameras and security system combined. By switching, I am able to save $55 a month by cancelling my previous monitoring from the companies that did so for my security system and cameras.
It was 20*F outside when I installed the cam. I didn't want to be running up and down a ladder if I had problems connecting to the network. I wired the cam up with a plug (from an old, grounded extension cord) and ran the wifi setup routine at my kitchen table. I verified everything was working (including the app, motion detection, etc.) before I installed it outside.