You can also disarm the system from the app, but in a break from convention, Ring does not offer a key fob for arming and disarming the system. Geofencing that would automatically arm and disarm when you leave and return isn’t supported either. Harris said those were conscious design decisions. “What it came to was security,” Harris said. People said ‘Hey, I want this to automatically disarm my security system when I get close.’ The question then becomes: How close? And is it really you with your phone? Or did someone pick it up at the park, find your address, drive to your house, and let themselves in?”
The original Ring has a battery option. I don’t know how I would feel about that because you do have to remove the doorbell to charge it. Ring claims it will last 6-12 months on a charge. If that’s true, that wouldn’t be so bad; however, I would expect it to last like 3-6 months. In my experience, when a company gives a top end battery life range, that’s how long it will last if you never use the device. All that said, I don’t know how hard it would be to move a wired doorbell to the front of your door.
While having a couple of power/connection options already provides flexibility, there is even more flexibility thanks to accessories (sold separately). The first accessory is a Secure Mount that locks your device into place. Replacing the magnetic base, it helps prevent device theft. The second is the Stake Mount: Stick the mount into the ground or a potted plant to give Flex a hidden camera effect. Third is the Twist Mount, which can bend and wrap around an object so that you can hang it virtually anywhere. Canary suggests using it to place Flex on fixtures, railings, or even branches.
For all the things that the Ring Alarm system does well, there are still some areas in which it can be improved. One of my biggest annoyances with the system is that there is an audible alert for when a contact sensor is opened, but there is no alert for when it's closed. I have a sensor on each of the three doors that lead into my house and while it's great to hear a noise that they've been opened, it would be awesome to hear a confirmation that they've been closed as well.
Installing Spotlight Cam Solar wasn’t that simple, which I expected since it requires drilling, but the process was made even more complicated by two issues. First, the box design would have Steve Jobs rolling over in his grave. In fact, I’m not one for exaggerations so know that when I say it’s one of the worst box designs I’ve ever opened, I mean it. On a more serious note, there’s a discrepancy between the instructions found on the app, those printed on the included quick start guide, and those found online.
Ring offers a wide variety of doorbell and exterior security lighting features that range in price from $99.99 to $499.00, as well as plenty of accessories for them that range in price from $10.00 to $49.00. These accessories include options such as a solar panel, ring chime, quick release battery pack and more. And, they have two monthly video recording packages that range from $3.00 per month ($30 annually) to $10.00 per month ($100 annually).
Ring makes sure that no matter your experience level, you're empowered with information. The minute you open the box, there are neatly packaged containers with nearly every component needed to install the kit. Before you do any of that, however, you'll have to add each device through the Ring mobile app, which is extremely straightforward — all you have to do to start setting up accessories is tap the button that says "Set up a new device."
Also, Ring thinks it can do more than others in this space because of its overarching mission, which has focused much of its product development to date: Creating a so-called “Ring of security” that extends across the home and into the neighbourhood. Protect is a big part of that plan, because it deepens the relationship that Ring has with its customers, and allows it to gather data to help truly hone and personalize its alert system and monitoring services.
In home mode, the default setup is for motion sensors to be ignored while door/window sensors will trigger the alarm to activate. This mode is obviously intended for when you're moving around inside your home but want to be protected if someone enters the house through a monitored door or window. Finally, away mode arms all sensors so that any opened monitored door or window or movement within the house will set off the alarm.
Ring's Neighborhood is a cool feature that lets you share recorded events with neighbors who have joined the Neighborhood. You'll receive alerts when a neighbor posts a video and when there's fire and police activity in your neighborhood. The Events tab takes you to a screen where you can view a list of all camera and alarm events including sensor activity, arming and disarming times, and motion detection. Below the Neighbors and Events tabs are windows with live views of each installed Ring video doorbell and camera.
By purchasing this system you’re almost certain that they will come out with upgrades and updates to this product and ways to integrate it with Alexa and smart home devices. If you encounter any kind of issues, they will have someone listen to you and actually give you a solution rather than one of these knock off Chinese products that will give you excuses for faulty behavior but not solutions.
Finally, I wouldn’t put too much weight into the Amazon review from 2015. Things have really changed since then, including the Nest app. The Nest app was a little slow going when first launched, but they’ve really improved it and added back features that were initially missing, though found within the Dropcam app, plus added new features like person detection.
While other smart security systems let you arm the alarm through key fobs, unfortunately, the Ring Alarm system does not have this capability at this time. Using a fob makes things quicker and easier than opening an app or punching in a code; however, Ring does have plans to make its system compatible with Alexa in the future, so that will make things a little easier.
The video doorbell is what Ring is known for. This smart doorbell and home security camera lets you answer people at your door remotely and keep an eye on what’s going on at your house. You get alerts whenever someone pushes the doorbell or when the motion sensor registers activity. The live view shows you what’s going on and two-way talk lets you communicate through the device. It holds up well in many conditions with its weather-resistant design. Ring’s video doorbells are also equipped with night vision.
Ring Alarm doesn’t support smart lighting controls, door locks, thermostats, garage-door openers, or other common smart home products today, and there’s a very short list of supported third-party products. But it lacks nothing needed to support those and similar devices down the road. And in an interview with Ring Solutions president Mike Harris earlier this week, I learned that’s exactly what Ring intends to do.
The Home mode monitors only sensors installed at entry points into the home but will ignore any motion or movement that occurs within the house itself. The home mode works great for a night setting, especially if people in your family are prone to moving throughout your home at night. Typically this movement would trip the sensors, but not in Home mode.
The learning curve was pretty quick once I started playing around with it. Immediately following activation, Ring puts you in a seven day trial period, which is great because I set off the alarm a handful of times because I wasn't used to having it. The trial period lets you use everything the way it's intended, except that when the alarm goes off it won't alert the monitoring company. You can end the trial mode at any point if you prefer to just get right into the full monitoring services.
So let’s talk cost for a minute. For $399, Nest includes a Nest Guard which also acts as a keypad, siren, and motion detector, two Nest Detects which are also motion sensors, and two Nest Tags. An equivalent package from abode would cost $479. A comparable package from Ring would cost $279. However, Ring doesn’t sell a key fob, and the kit includes a range extender, so that needs to be factored into the equation.
Ring’s smart home security system does not include carbon monoxide monitoring. If you want to add this feature to your home, you can purchase either Ring’s Alarm Smoke and CO listener or First Alert’s Z-Wave Smoke/CO alarm. These are installed next to your current smoke alarms and will hear when either go off which triggers your security system and lets you know there is an emergency at home.
Finally, at times the app is slow to connect to the system. For the most part, this isn't an issue, but I've run into a few situations where my kid opened the door to help me out and the alarm started sounding and it took up to 30 seconds for the app to connect to the alarm system. Luckily, I have had enough time in my entry delay period to get it disarmed before the monitoring company was notified, but I'd like to see the app delay disappear.
Installing the sensors was similarly easy: I used the included double sided tape to mount the contact sensor to my front door and the motion sensor to the corner of the downstairs living room in my home. Ring also includes the necessary screws and wall fasteners for a more permanent installation, but the double sided tape was sufficient for my needs. For this review, I added two extra contact sensors (available as $20 add ons) and mounted them on a window and second door in my home. Syncing these with the existing system was just a matter of scanning a QR code on the back of the sensor, which triggered the app to search for it. Ring says that it will preset any additional devices you order at the same time as the Alarm starting kit, which would make setting them up as seamless as the in-box sensors.
As for the base station, you can hardwire it to your router or connect to it via Wi-Fi. I opted to hardwire it, in hopes that it would provide a more stable connection, considering the importance of it. There is an AT&T SIM card inside of it as well, which is what the system uses as a backup for when your internet connection goes down. The cost of this SIM card and its service is covered in the monitoring plan. Once the base station is powered on and hooked up to your router, you can add it your account.
abode uses the abode app. If an event occurs, you will receive a notification on your phone. From the app, you can decide how to respond to events. You can review video footage, notify the police, the monitoring center, or even your family. You can also view sensor history and manage your rules. For example, you can create a “coming home” rule that turns on the lights and unlocks the door. And of course, you can use the app to arm and disarm the system.
Ring doesn’t have any contracts or other subscription-related requirements, but you do have the option of adding one of the video recording packages mentioned above. However, they do offer exclusive discounts and an extended warranty if you choose to purchase the upper tier package. Ring’s equipment comes with a one-year warranty, and if your doorbell is stolen, Ring will replace it for free.