Ring's professional monitoring isthrough Rapid Response Monitoring Services, and it's one of the more affordable services available. For $10 a month (or $100 a year if paid up front), you get the benefits of dispatchers on standby, and this includes video storage for any Ring cameras you might have. There's no long-term contract, either, so you can cancel any time you don't need it through the Ring website.
WINNER Nest, Canary, and Ring all provide excellent tech support experiences, but a general word to the wise: When you self-monitor your home security system, expect to do some troubleshooting from time-to-time. It’s an inevitable part of the process. Most of the outdoor devices I’ve tested have had issues, though Nest appears to be leading the way.
Home security systems have been around for decades, providing a way to have your home monitored for intrusions and emergencies while you’re away or sleeping. But traditional home security systems have required professional installation, costly subscription plans, and long-term contracts that lock you in to the service. They’ve not been practical to move from home to home or for use in apartments.
The one thing Apple fans might miss is HomeKit support, which isn't included in Ring Alarm and still has yet to come several other Ring products for which HomeKit support was promised long ago. Ring declined to offer any new details on its HomeKit plans, but acknowledged that customers continue to request it and promised the company is still working on it.
P.S. My house was broken once when we was abroad, without breaking a door or a window. In fact, the thieves entered thru the front door without breaking anything – the lock was just magically opened. Because we know we didn’t lose any key, the assumption is that they used lock picking technique or a lock picking gun (https://en.wikipedia.org/wiki/Snap_gun) – So I don’t think it’s good to assume thieves are dumb (But i’m not in the USA so maybe you have different kind of thieves ;-] )..
What's also important about Ring Alarm is that it sets the stage for future products and integration. The Ring app already serves as the hub to integrate the alarm system with the company's existing cameras and doorbells, but it's easy to see how the alarm can also become the hardware hub for new capabilities and products from Ring and eventually third-party vendors.
As with all Ring products, the Spotlight Cam is easy to install. Start by charging the battery, downloading the Ring app, and creating an account. Make sure you're close to your router, select Set Up Device in the app, and choose Spotlight Cam Battery from the list of Security Cams. You'll be asked to name the camera, confirm your address, and insert the fully charged battery in the compartment. The LED will flash blue and white for a few seconds and then go dark.
Arlo Pro 2 also works with Arlo’s continuous video recording (CVR) plan. The catch is that the camera must remain plugged-in in order for the feature to work, and Arlo’s power cord is not weatherproof. The subscription is per camera and also works with Arlo Q, Q Plus, and Arlo Baby. For $9.99 per month, they will provide 14 days of 24/7 CVR, for $19.99 per month you get 30 days, and for $29.99 per month, you will get 60 days. Arlo provides a discount if you pay for the year upfront and they offer a 50% discount if you have more than one CVR plan on your account.
Unfortunately, though I purchased the Solar Panel version, the camera did not ship with Solar Panel installation instructions. The Solar Panel itself had an instruction pamphlet, but it’s picture book style, which is not my favorite. I decided to ignore all instructions and guess at the install, which wasn’t a good idea. After installation, the camera’s video feed kept flickering in and out (a problem which I have yet to resolve) so I went back through my install steps to see if I had messed up along the way. I had. I found Solar Panel installation instructions online which I recommend and followed step-by-step.
One major issue that I have is that I don't believe there is a duress code for this system. A duress code will disarm the system but also secretly send a notification that there is a problem to the monitoring company, who will send the police. The Ring system has a way of doing this that would make it obvious to an intruder that you're letting the police know there is a problem. The panel has two buttons with red dots on them. By pressing both buttons at the same time, the system will notify the Ring monitoring center that you need assistance. The problem is that the intruder will definitely see you do this instead of entering your code to disarm the panel. I can see where this may upset the intruder. I feel like Ring needs to step up and add a duress code feature so that you can be discreet about needing help.
My indoor Canary is self-sufficient, and that is exactly what I want in a home security camera. Flex has yet to provide that same experience. I’ve had to physically interact with the device multiple times to get it to reconnect to my internet. Also, the geofencing feature is inaccurate, often marking me away while home and vice versa. As for power loss notifications? They’re hit or miss.
Thanks Rose for this update! Not familiar with Kuna and will check them out via your link. Have been continuing to research the best outdoor option. Surprised that none of the major brands in your side-by-side can be used in colder regions – seems like that eliminates a lot of potential customers. Glad I found your review and keep up the great work in this space – very helpful!
The kit comes with a base station, keypad, contact sensor, motion detector, and range extender. Since Ring is pre-packaging all of this, all of the pieces are designed to automatically talk to each other, which makes setting them up easier, but could lead to some confusion when things go wrong. You won't be able to take any of these parts and integrate them with another Ring Alarm system, just the one they come with.
The second issue I have for the system is that there is no quick exit feature. For the entire six years that I've had a security system, I have been used to being able to press a button that will give me one minute to quietly exit the house. This is important when I am leaving for work a few hours before my family wakes up for their day. The Ring system doesn't have this feature at all. When the system is armed, it has to be disarmed (which it announces) and rearmed before exiting with a delay that can be set up with your phone (it will announce this as well and will make a sound while it counts down) or can be armed from your phone after you leave (again, it will announce this with the countdown sound). You either have to chose if you want the system to count down or not. Not counting down will immediately arm it and you will have to arm from your phone if you leave and arm it on the "Home" setting while others are still there. You can adjust the sound that is emitted from the panel so that it isn't loud, but it will also make your door and window chimes use the same volume all of the time. If you have your system armed while you’re home, and the volume is down, you might not hear the system telling you that it needs to be disarmed if you forget and open a door. There is no in-between here. If you have to leave while others are still sleeping, this may be a problem for you.
True. I do feel like I touched on most of my “what’s best” thoughts in the Final Thoughts section. I would take from abode the free and vast integrations which extend to its ability to work with so many security-related devices (glass break sensors, flood sensors, freeze sensors, key fobs, etc.). I would also take their optional on-demand monitoring plans, free cloud storage, and geofencing. I would take from Nest their fabulous camera technology, design, and overall experience (voice prompts, clean app experience, etc.). From Ring, I would take pricing and extended battery backup.
Spotlight Cam’s star feature is its light. The camera is equipped with two lights that automatically trigger when motion is detected. The lights aren’t very bright. At 700 lumens, they’re about as bright as a 60-watt light bulb. It’s not enough to scare someone away, but does improve the camera’s ability to see at night. And nighttime is the only time when the lights will automatically turn on, though you can turn the lights on manually at any time. When triggered, the light stays on for about 30 seconds. When turned on manually, it stays on until you end the live stream (required to access light feature).
2. I tried to use it to find footage of an event, and it was incredibly difficult. The Wyze Cam history tab uses a generic photo for all alert events. You can’t even see a photo of the event without clicking in. When I use a camera indoors, the ease of finding video evidence is less of an issue, but when you’re trying to pinpoint something that occurred outside, you usually have a longer time frame to sort through. For example, we had someone spray paint the curbs in our neighborhood overnight which means I had to look through several hours worth of footage. It was annoying, and all of the footage was irrelevant so it was time wasted.
I haven’t had that problem, and as you said, I’m running it hardwired. My clips include a front facing image of guests. That said, I’ve recently had issues with wake up times when I’m away from home. As an example, I answered a ring alert yesterday, but it just kept spinning. I had to hard close the app, open it back up, and then check the alert. By then, the guest was gone.
The Nest Secure and Ring Alarm each clearly have their advantages. The Nest comes out ahead in certain factors, most notably its Works with Nest program that provides easy integration with the broader smart home. But the price point of the Ring system is far more attractive, particularly for those who are just starting to build their smart home. If your priority is smart home integration, Nest may be the better option. But if a more affordable base price — and more components included in that base price — is what you’re after, you can’t beat the Ring.
Tapping the Spotlight Cam icon in the Ring app opens a dedicated screen with all the camera’s controls laid out. The Ring app is one of the best in this regard, as it doesn’t require you to go hunting through nested settings menus to find what you need. At the top are on/off toggles for the camera’s lights and motion alerts. Using a selection of buttons below these, you can open the camera’s streaming feed, event history light settings, and more.
I set up the new system with ease. It Took about 45 minutes! I have to give props to Mr. Siminoff for adding in this 7 day training period which allowed me to learn the new equipment without the fear of having the authorities show up. Thank God someone is thinking outside the box. My last alarm system that was much more expensive and hardwired, came with no training at all and no grace period for learning. As a result, I set it off multiple times by mistake and actually got a fine from my town because the cops showed up to the false alarm. That said, this was a much better initial experience.
At this point you have to verify your address if you choose to sign up for professional home monitoring, otherwise, just agree to the Terms of Service to continue. The next screen gives you the option of adding the included devices, all of which are pre-paired. I removed the battery tape from the contact sensor and it was added immediately. Here you can choose how the device will be used (door, window), give it a name, and assign it to a room (or choose No Room Assigned). I used the double-sided tape to install the sensor on a window, tested it, and moved on to the keypad.
Press Continue and follow the video instructions to press the button at the top of the device, at which point the LED will begin flashing white. Press Continue again and go to your phones Wi-Fi settings to connect to the camera. Return to the app, select your home Wi-Fi from the list, and enter your password. Within seconds the camera will connect and you'll have the option to view a video tutorial that will walk you through the physical installation, or you can skip this step and use the written instructions. In the final step you'll be prompted to define Motion Zones, but you can come back to this later if you prefer.
Oco Pro Bullet is weatherproof, has an SD card, cloud storage, night vision, smart motion detection, and records in FHD 1080p. It can also work in a wide range of temperatures, from -22 °F – 140 °F (-30 °C – 60 °C). But it has one massive limitation: viewing angle. Unfortunately, it only offers an 85-degree viewing angle. Also, the indoor version fell flat on many of its promised features. While the outdoor camera uses different hardware, the indoor experience left me feeling leery towards Oco’s ability to build a quality camera.
“We had this pretty much set out, but because we got sued by ADT, because we’re doing something so competitive to them that they had to try to step in our way, which I think is a complement, it released a lot of information about this. I believe that’s why you saw a half-baked announcement that came from a competitor that didn’t even have full pricing and shipping dates on everything. I think it was kind of the opposite; it’s amazing that a competitor that size is reacting to us, and I’ll take that as a complement, too.”
You can set your system to “Away,” which means that all the sensors connected to the system are monitored for activity. “Home” mode means that all exterior and perimeter sensors are monitored, but not inside your home. “Disarmed” mode means that all monitoring is off, and is useful if you’re having a barbecue and people are coming in and out of the house frequently. You can change modes by hitting the corresponding button on the keypad and the access code you’ve created for the system.
After testing indoor Nest IQ Indoor and Nest Cam Outdoor, I’ve decided to pass on Nest IQ Outdoor. Plus, it sounds like this version will require drilling, and I’ve found that Nest’s facial recognition feature doesn’t add more value than their face detection feature. I also don’t have a place for Ring Floodlight. However, I will buy Ring Spotlight. I have six devices in my office waiting to test, so I can’t promise that it’s going to happen quickly, but it will happen! 🙂
Ring allows some of the best customization. As a result, it is very common for individuals to be able to pick and choose the features most important to them. You do not have to buy an entire package. Instead, check out this Ring product costs and price list. You can see the cost of each component of the Ring system, and you get to choose what works for your individual needs.